Operations
This category focuses on four areas of internal systems: operational and internal systems, organizational culture, leadership and capacity development‘Capacity’ is a general term we use to refer to the various abilities, skills, knowledge, attitudes, values, structures, relationships, behaviours, resources and conditions needed to carry... Click on the term to read the rest of this entry, physical and technological infrastructureIncludes the hardware, software, skills and expertise that make up an organization’s technological system., and financial management. You may start at the beginning or with any one of the standards below.
You may start at the beginning or with any one of the standards below.
Click on a standard to begin:
Operations & Internal Systems
Learning & Innovation
Physical & Technological Infrastructure
- Our organization’s working spaces reflect organizational & program/service needs and priorities.
- Our organization has and implements policies and procedures related to knowledge and information management.
- Our organization has sufficient technological infrastructure to meet our program, service & administrative needs.




