What are Organizational Standards?

The Organizational Standards

Standards that are mainly concerned with governance and management, as well as broad approaches to service delivery and community building.

outline the expectations for the effective governanceRefers to the source of strategic thinking and decisions that shape and direct an organization and its work and where, ultimately, accountability lies. Includes anything related to non‐profit boards as well as strategic leadership issues. of boards and effective management

Includes an organization’s Executive Director and managers, but not staff or supervisors. See also definition for “staff.”

of community

The broad group of people who are stakeholders of an organization. Extending beyond the people that enter our buildings and use our services, an organization’s community may include cultural groups, sectoral partners, and other groups of people joined together by common identity, geography, and other bonds. Often where we use ‘community’ the word is actually short for multiple communities.

based organization. Organizational Standards help promote organizational excellence, establish the foundation for effective and efficient program and service delivery and contribute to Immigrant and Refugee sector

Used broadly to define a group or cluster of agencies that share some commonality. Here ‘the sector’ refers to community based agencies that serve immigrants and refugees in Ontario. Other relevant sectors include the broader non‐profit sector (sometimes referred to as the voluntary sector), and the community social services sector.

with a greater focus on performance, accountability and sustainability.