This resource, developed by Charities Evaluation Services (CES) and The Refugee Council, is a guide book that provides step by step processes for organizations that operate in the Refugee and Settlement
Amongst community based immigrant and refugee serving agencies, settlement is defined as a multi‐dimensional, long‐term, dynamic process that involves a two‐way process of accommodation and adjustment between immigrants/refugees and society. Hence, settlement programs include a diverse range of services – from those focused on frontline activities that address the individual needs of immigrants and refugees to community capacity building & advocacy initiatives that address the context or conditions in which they live. Sector
Used broadly to define a group or cluster of agencies that share some commonality. Here ‘the sector’ refers to community based agencies that serve immigrants and refugees in Ontario. Other relevant sectors include the broader non‐profit sector (sometimes referred to as the voluntary sector), and the community social services sector. with tools to effectively monitor and evaluate their programs and the impact of their services. The guide is divided into 5 sections each providing details of one aspect of program evaluation. Numerous useful checklists and templates are provided in the guide, including a checklist for setting aims and objectives (pp. 9-12), monitoring outputs and outcomes (pp. 20-21), and even a visual model of the self-evaluation cycle (p 25). A final section that addresses frequently asked questions is also included, delving into areas such as SMART objectives, monitoring with volunteers, and technological support (pp. 27-28) and even a case study (pp. 28-29).
Charities Evaluation Services (CES); The Refugee Council. (January 2008). Becoming More Effective – An Introduction to Monitoring and Evaluation for Refugee Community
The broad group of people who are stakeholders of an organization. Extending beyond the people that enter our buildings and use our services, an organization’s community may include cultural groups, sectoral partners, and other groups of people joined together by common identity, geography, and other bonds. Often where we use ‘community’ the word is actually short for multiple communities. Organisations. 1-34. London, United Kingdom.